Respecting your privacy is the foundation of our business. If you have any questions regarding the following privacy policy, please feel free to contact our privacy officer.

*Please note: This Website may contain links to other sites. Lombard is not responsible for the privacy, security practices, or the content of these sites.*

The following describes our information gathering and dissemination practices for the Website:

Your Privacy Protection - To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where your personal information may be requested.

At Lombard, we do not purposefully gather any personal information about our users unless they are requesting information, providing feedback, purchasing product(s), or subscribing to services.
We strive to comply with the Canadian Standards Association’s Model Code for the protection of Personal Information and the Personal Information Protection and Electronic Documents Act.

Types of Personal Information Collected - Some personal information may need to be collected in order to provide the services and functions we feel our viewers may desire. All of the information disclosed is voluntary on the part of the user. The exact information collected is always kept to a minimum depending on the needs of the transaction(s) conducted between Lombard and the user.

Data Collection: Site Stats, Cookies, Web Bugs and other Technical Tools -
Web Log Files: We use our customers' IP addresses to help diagnose the problems and performance of our servers, and to administrate our Web site. Customers' IP addresses are also used to gather broad demographic information that may, at some time, be shared with Lombard's approved business partners in aggregate form only. Examples might be the distribution of our 'total monthly page views' or our site's 'total number of unique visitors'. This information helps Lombard and its partners to enhance customers' use of our services and is never used in connection with a customer's personal information without their consent.

'Web Bugs': Our site makes no use of 'web bugs' in any of our HTML code or email updates.

Cookies: Our site makes no use of persistent cookies or other types of persistent identifiers anywhere, or at any time. If and when this site employs persistent cookies, a detailed disclaimer describing their intent and usage will be issued and will provide for customer choice and control.

Privacy Policy - Lombard reserves the right to modify or amend this Privacy Policy at any time for any reason. Please check this policy from time to time in order to view changes. If you have any questions about our privacy policy, please feel free to contact us.

Contacting Us - If you have a question or complaint regarding our Privacy Policy or procedures, please contact our Privacy Compliance Officer:

Privacy Compliance Officer
Lombard Canada Ltd.
105 Adelaide Street West, 3rd Floor
Toronto, Ontario
M5H 1P9
Phone: (416) 350-4445
Toll Free: 1-800-268-9680 Extension 4445
Fax: (416) 350-4417