If you’re planning to get away this spring, we’re here for your protection. Whether you’re hitting the slopes or the links, you’ve planned a week in the sun, a trip across the pond, or a couple of days over the border, we’ve got you covered with multiple coverage options and 24/7 worldwide emergency assistance.

Government Travel Advisories

Stay safe by staying informed of the risks around the world and COVID-19 testing requirements.

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Know the facts about safe travel

What Are the Government Travel Advisory Levels, And What Do They Mean?

  • LEVEL 1: Exercise normal security precautions - similar to those you would take in Canada.
  • LEVEL 2: Exercise a high degree of caution - safety and security concerns or situations could change quickly. Be very cautious at all times, monitor local media, follow instructions of local authorities.
  • LEVEL 3: Avoid non-essential travel - your safety and security could be at risk. Think about your need to travel to this country, territory or region, or if you are already there, think about leaving.
  • LEVEL 4: Avoid all travel - you should NOT travel to this country, territory or region. Personal safety and security are at great risk. If you are already there, think about leaving if it is safe to do so.

Travelling during COVID-19?

We encourage you to do your due diligence before traveling. Be sure to check the COVID-19 status of the country you plan to visit, and stay informed of the COVID-19 activity at your destination, which can vary significantly and change quickly from one country to another and within regions of the country.

To help you stay informed, Government of Canada Travel Advisories and advice are posted below.

Global Travel


  • If you decide to travel, review the travel health notice for COVID-19 and International Travel.
  • You should complete a COVID-19 vaccine series, along with any additional recommended doses in Canada at least 14 days before travelling.
  • Anyone who has not completed a COVID-19 vaccine series should continue to avoid non-essential travel to all destinations. If you must travel, consider delaying your plans until you’re fully vaccinated.

Travelling To, From, or Within Canada


  • Proof of COVID-19 vaccination is not required
  • Pre-board testing is not required, except:
    COVID-19 emergency air travel requirements for China, Hong Kong and Macao NEW
  • COVID-19 pre-entry and arrival tests are not required
  • Quarantine after you enter Canada is not required
  • Using ArriveCAN is not required
  • Pre-boarding tests for cruise passengers are not required
  • Health checks to board planes and trains are not required
  • Wearing masks on planes and trains is not required

NOTE: It's still strongly recommended that you wear a high quality and well-fitted mask or respirator while you travel.

Travel To / From the United States

General COVID-19 Travel Resources

Make an informed decision on your travel insurance

Outside Canada, coverage provided by provincial health plans for hospital and medical expenses is very limited. Without additional insurance, costs incurred from a medical emergency can be financially devastating.

Travel insurance is designed to pay for unexpected costs that arise while you’re away, such as hospital and/or medical, trip cancellation and lost baggage. Be aware that not all plans provide all coverage, and you get what you pay for.

If it sounds too good to be true, it probably is. Don’t be fooled by low price. Look at benefits, coverage levels and most importantly, the policy maximums. More important, don’t wait to the last minute to purchase travel insurance. Give yourself time to compare plans.

Be sure that what you’re buying meets your needs

Remember, most claim denials result from customers not understanding what they have purchased, not knowing their own obligations in an emergency, or simply not reading their policy to learn what is and isn’t covered. If in doubt, ask questions BEFORE you buy:

  1. PRE-EXISTING CONDITIONS: What are the restrictions and limitations?
  2. FULL LENGTH OF TRIP: Are you covered for the duration of the trip?
  3. CHANGE OF PLANS: Can coverage be extended after you’ve departed?
  4. RETURN TRIP HOME: Is it paid for in the event of an emergency?
  5. ASSISTANCE SERVICES: What is offered, and how are services accessed?

On your application, honesty is the ONLY policy

You need to answer all questions on your application honestly. Otherwise the policy may be voided, and your claim may be denied.

Our licensed brokers are qualified to assist with your medical declaration. They will work with you to help ensure that you understand all medical questions. But if you’re unsure of the meaning of any questions on the application, or are unsure of your medical conditions, our brokers will recommend that you verify your information with your doctor.

What the experts are saying:

Advice from THiA and CLHIA


The Travel Health Insurance Association of Canada is a national organization of travel insurance providers working together for the protection of the travelling Canadian. Their suggested travel insurance shopping tips include:

  • Don’t buy on price alone. Insurance plans differ. All policies need to fit your health profile.
  • Read your Policy. Discuss it with your advisor. Examine a plan’s exclusions and limitations: what it doesn’t cover, as well as what it does.
  • Many plans cover pre-existing conditions that are stable and controlled, but you have to understand what “stable and controlled” means. If you must complete a medical application, do it completely and accurately and get your doctor’s help if you need to.
  • Don’t wait to the last minute to buy your insurance. If you need to provide medical information you may want to consult your doctor or your pharmacist or a family member who knows about your medical history. Leave time to do this properly.
  • If you buy early for a trip you’re taking later on in the year and your health changes in the interim, notify your insurer immediately.
  • For those with medical conditions, the best way to purchase travel insurance is to deal with a qualified advisor who deals extensively in travel insurance.

Great Resource: Download and read the Travel insurance consumer guide on thiaonline.com.

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The Canadian Life and Health Insurance Association is a voluntary trade association working on behalf of all its member life and health insurers. CLHIA produces a number of publications designed to assist Canadian consumers in making informed decisions.

One such CLHIA publication, A guide to travel health insurance, is intended to help consumers make the most of their travel health insurance coverage. The guide outlines that unexpected costs that may arise when traveling can include emergency hospital/medical costs, trip cancellation, lost baggage etc., but points out that not all plans cover all of these components.

Great Resource: Download and read A guide to travel health insurance on clhia.com.

Read more


If you’re ready to travel, start with the right protection

Whether you’d like a no-obligation quotation or more information, give us a call. Our licensed insurance specialists are here to answer your questions, explain your options and help select the right coverage for your needs based on your health and travel plans: 1.866.943.6017.

Program Partner: Manulife

Insurance policies underwritten by The Manufacturers Life Insurance Company and First North American Insurance Company, a wholly owned subsidiary of Manulife, PO Box 670, Stn. Waterloo, Waterloo, ON N2J 4B8.

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